Vapor Trail, Inc. warranties all company manufactured products. All arrow rests and stabilizers are warrantied against any manufacturing defects and workmanship with a Lifetime Service Guarantee. All bowstrings will be free from string creep, erratic peep rotation, and serving separation for a full year. Dissatisfaction with the purchaser's color selection or a combination of selected colors does not qualify as a manufacturer defect, therefore it is not covered under warranty. Qualifying warranty services will be provided for up to 1 year of the original receipt purchase date at ‘No-Charge’. During the 1 year period Vapor Trail Archery Inc. will either repair or replace the defective part at its sole discretion. Qualifying warranty services, which comes after 1 year of the original receipt purchase date, will accompany a minimal charge for labor and materials for the life of the product. Customers are responsible for all warranty shipping charges incurred.
All warranty work must be approved via email with pictures before you ship any product to Vapor Trail. Please include the following information in the email: Contact information, the name of the product, a description of what is wrong, and pictures showing the defect.
For bowstring warranty approval, please email [email protected]
For arrow rests, stabilizers, & accessories warranty approval, please email [email protected]
Once approved for warranty work, please ship the warrantied products to our warehouse and make sure they are accompanied with our Vapor Trail Warranty Request Form. Please click on the hyperlink in order to download your form: Vapor Trail Warranty Request Form. Please fill it out accordingly and ship along with your product. This information will help us get your product serviced in a timely manner and shipped back to you as fast as possible.
Please send the product and the Vapor Trail Warranty Request Form to the following address: